Seamless Telehealth Solutions for Clinics, Doctors & Patients

Secure, efficient, and fully integrated virtual healthcare platform to manage consultations, billing, and patient care from anywhere in the world.

500+ Clinics Served
HIPAA Compliant
24/7 Support
HeyDoctor Telehealth Platform Dashboard

CHALLENGES HEALTHCARE PROVIDERS FACE TODAY

Time-Consuming Manual Processes

Manual patient management wastes valuable time that could be spent on patient care, leading to burnout and inefficiency.

Inefficient Tracking & Billing

Difficulty tracking consultations and managing billing leads to errors, delays, and financial losses.

Limited System Integration

Lack of integration with payment gateways, email systems, and other tools creates data silos and workflow disruptions.

Inefficient Teleconsultations

Clunky workflows make virtual consultations frustrating for both doctors and patients, reducing satisfaction.

Insecure Document Handling

Lack of secure prescription and document management risks patient data security and compliance violations.

Scalability Issues

Traditional systems struggle to handle growing patient volumes and international expansion needs.

HeyDOCTOR: TRANSFORMING HEALTHCARE DELIVERY

HeyDoctor revolutionizes telehealth with a comprehensive, secure platform designed for modern healthcare providers. Streamline operations, enhance patient care, and scale your practice globally with our integrated solution.

All-in-One Platform

Unified solution for patients, doctors, and clinics worldwide, eliminating the need for multiple disconnected tools.

Secure Teleconsultations

End-to-end encrypted video and phone consultations with enterprise-grade security and compliance.

Automated Workflows

Prescriptions, invoices, and certificates generated automatically, saving hours of administrative work.

Real-Time Analytics

Data-driven insights and reporting for better clinical decision-making and practice optimization.

Seamless Integrations

Fully integrated with Stripe, ScriptPad, Office 365, and major EHR systems for unified workflows.

Global Compliance

Meets international healthcare standards including HIPAA, GDPR, and local regulations worldwide.

POWERFUL FEATURES FOR MODERN HEALTHCARE

Everything you need to manage your healthcare practice efficiently, from
appointment booking to patient care delivery.

Appointment & Booking Management

Online Booking System

24/7 patient appointment booking with automated scheduling and confirmation

Automated Reminders

SMS and email reminders to reduce no-shows and improve patient attendance

Waitlist Management

Intelligent waitlist system with automatic notifications when slots become available

Teleconsultation Features

Secure Video Calls

End-to-end encrypted HD video consultations with screen sharing capabilities

Audio Consultations

High-quality audio calls for patients preferring voice-only consultations

Session Recording

Secure recording of consultations for medical records and quality assurance

Patient Management

Digital Health Records

Comprehensive patient profiles with medical history, allergies, and treatment plans

Medical History Tracking

Complete medical history with chronological records and treatment progression

Treatment Notes

Structured clinical notes with templates for efficient documentation

Doctor Management

Availability Management

Flexible scheduling with time blocks, breaks, and recurring availability patterns

Task Management

Organize follow-ups, referrals, and patient care tasks with priority settings

Performance Analytics

Track consultation metrics, patient satisfaction, and practice performance

Billing & Payments

Automated Invoicing

Instant invoice generation with customizable templates and automatic sending

Payment Processing

Integrated payment gateway with multiple payment methods and currencies

Insurance Claims

Automated insurance claim processing and status tracking

Analytics & Reporting

Practice Analytics

Detailed insights into practice performance, revenue, and patient trends

Patient Insights

Demographic analysis and patient behavior patterns for better care planning

Custom Reports

Generate custom reports for compliance, research, and business intelligence

TELEHEALTH SOLUTION PACKAGES

Our Telehealth Solution is designed to provide a seamless virtual healthcare experience for clinics, doctors, and patients. With a range of powerful modules, we ensure secure, efficient, and effective remote consultations, billing, and patient management.

Starter

Perfect for individual practitioners

AUD $4500
  • User Management (Admin, Doctor, Patient)
  • Appointments Management
  • Doctor Roster
  • Patient Invoices
  • Stripe integration for payment
  • Clinical Report
  • Medical Certificate
  • Office 365 Email Integration

Enterprise

For large healthcare networks

AUD $10000
  • User Management (Admin, Doctor, Patient)
  • Appointments Management
  • Doctor Roster
  • Patient Invoices
  • Stripe integration for payment
  • Clinical Report
  • Medical Certificate
  • Office 365 Email Integration
  • Referral Form
  • Path Form
  • Radiology Form
  • Resources Material for admin staff and doctor
  • Doctor Invoice and billing management
  • Activity Logs
  • Reports
  • GP contacts management
  • Email Templates
  • Patient Prescription
  • Video calling for booking
  • Website booking
  • SMS API integration

Professional

Ideal for clinics and medical groups

AUD $7500
  • User Management (Admin, Doctor, Patient)
  • Appointments Management
  • Doctor Roster
  • Patient Invoices
  • Stripe integration for payment
  • Clinical Report
  • Medical Certificate
  • Office 365 Email Integration
  • Referral Form
  • Path Form
  • Radiology Form
  • Resources Material for admin staff and doctor
  • Doctor Invoice and billing management
  • Activity Logs

All packages include setup and training • Secure cloud hosting • 24/7 technical support

HOW HeyDOCTOR WORKS

Experience seamless telehealth consultations from start to finish with our streamlined workflow.

Patient Books Online

Patients easily book appointments through your website or patient portal with 24/7 availability and instant confirmation.

Doctor Receives Request

You get notified instantly and can review patient details, medical history, and consultation preferences before starting.

Secure Consultation

Conduct high-quality video or audio consultations with automatic prescription generation, medical certificates, and billing.

Documents Delivered

Patients instantly access secure, downloadable prescriptions, invoices, and medical certificates through their patient portal.

The Complete Telehealth Experience

Patient Portal

Easy booking, secure document access, payment processing

Secure Platform

HIPAA compliant, encrypted consultations, data protection

Automation

Auto prescriptions, invoices, reminders, and follow-ups

Trusted by Healthcare Professionals Worldwide

See what doctors, clinics, and patients say about their experience with HeyDoctor.

“Umer transformed our clinic’s operations! The custom Telehealth platform he developed is seamless, secure, and easy for both staff and patients to use. His understanding of healthcare workflows and compliance requirements made the whole process smooth and efficient.”

Dr. Sarah M., Melbourne Clinic

“We were struggling with disjointed systems and data management issues. Umer integrated our EMR, billing, and scheduling systems flawlessly. His development work significantly improved operational efficiency and data accuracy across the hospital.”

James P., Sydney Hospital

“Umer’s mobile app for our patients has been a game-changer. It allows easy appointment scheduling, teleconsultations, and secure messaging. The interface is intuitive, and the app runs flawlessly on both iOS and Android.”

Lisa K., Brisbane Healthcare Provider

“The After-Hours management system Umer built has streamlined our rostering and patient follow-ups. The automation and workflow improvements have saved our staff countless hours every week.”

Michael D., Adelaide Care Services

“Umer’s consulting and development support is top-notch. He guided us through planning, development, and compliance considerations for our new healthcare platform. He’s highly responsive and ensures our software stays reliable and secure.”

Dr. Emily R., Perth Medical Centre

“We needed a custom NDIS management system tailored to our participants’ needs. Umer delivered a fully functional, scalable, and compliant solution. His attention to detail and technical expertise are impressive.”

Nathan B., Gold Coast Disability Services

TRUSTED BY LEADING HEALTHCARE INSTITUTIONS

City Hospital

500+ Beds

Medical Center Plus

Multi-specialty

PrimeCare Clinics

25 Locations

HealthFirst Network

Regional Network

Global Medical Group

International

And 500+ other healthcare providers worldwide

Seamless Integrations

HeyDoctor integrates with your existing tools and systems, creating a unified healthcare ecosystem that works the way you do.

Stripe Payments

Secure payment processing with automated invoicing, subscription management, and multi-currency support for global practices.

ScriptPad

Electronic prescription management with real-time medication database, controlled substance tracking, and direct pharmacy delivery.

Office 365

Seamless email integration, calendar sync, and document management with Microsoft Teams collaboration tools.

Daily.co

High-quality video calling platform with screen sharing, recording, and mobile-optimized consultations.

Google Maps

Location services for patient addresses, appointment directions, and geographic-based service areas.

Major EHR Systems

Connect with Epic, Cerner, NextGen, and other leading electronic health record systems for comprehensive patient data.

Why Integrations Matter

  • Eliminate data silos and manual data entry
  • Maintain compliance with HIPAA and other regulations
  • Streamline workflows across your entire practice
  • Reduce errors and improve patient safety

API-First Architecture

Custom integrations available for your specific needs

Need a custom integration? Contact our development team

Frequently Asked Questions

Everything you need to know about HeyDoctor telehealth platform

How secure is HeyDoctor for patient data?

HeyDoctor employs enterprise-grade security with end-to-end encryption for all video calls, data transmission, and storage. We are fully HIPAA compliant and regularly undergo independent security audits. All data is encrypted at rest and in transit using industry-standard protocols.

What does the free trial include?

Our 30-day free trial includes full access to all premium features, unlimited consultations, all integrations, and dedicated onboarding support. No credit card is required to start, and you can cancel anytime during the trial period.

Can I integrate HeyDoctor with my existing EHR system?

Yes! HeyDoctor integrates with all major EHR systems including Epic, Cerner, NextGen, and many others. Our API-first architecture allows for custom integrations with any healthcare software. Contact our team for specific integration requirements.

How does billing and payments work?

HeyDoctor integrates with Stripe for secure payment processing. You can set up automated invoicing, accept payments in multiple currencies, and manage subscriptions. Patients can pay directly through the platform, and all transactions are PCI compliant.

What kind of support do you provide?

We offer 24/7 technical support with dedicated account managers for enterprise clients. Our support includes phone, email, and live chat assistance, plus comprehensive documentation and video tutorials.

Can patients book appointments internationally?

Yes, HeyDoctor supports international telemedicine. We comply with global healthcare regulations including GDPR in Europe and local regulations worldwide. Patients can book appointments across time zones, and we support multiple languages and currencies.

How do automated prescriptions work?

Our ScriptPad integration automatically generates prescriptions during consultations. Doctors can select medications from a comprehensive database, and prescriptions are securely delivered to patients and pharmacies electronically. This eliminates manual paperwork and reduces errors.

What happens if there's a technical issue during a consultation?

Our platform includes automatic failover systems and backup communication channels. If video fails, consultations can continue via phone or chat. We maintain 99.9% uptime and have dedicated technical support available during all consultation hours.

Can I customize the platform for my clinic's needs?

Absolutely! HeyDoctor offers extensive customization options including branding, workflows, templates, and custom integrations. Enterprise clients get white-label solutions and dedicated development support for specific requirements.

How long does implementation take?

Most clinics are up and running within 1-2 weeks. Our dedicated onboarding team handles data migration, staff training, and integration setup. Enterprise implementations may take 4-6 weeks depending on complexity.

Still have questions?

Ready to Transform Your Healthcare Practice?

Join over 500 clinics worldwide who've revolutionized their telehealth experience with HeyDoctor. Start your free trial today.

30-day free trial, no credit card required
Full access to all premium features
Dedicated onboarding support
Cancel anytime, no long-term contracts

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500+
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Virtual Consultations
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Ready to Transform Your
Healthcare Practice?

Join thousands of healthcare providers worldwide using HeyDoctor to deliver exceptional virtual care and streamline operations.

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30-day free trial
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